Customer Relationship Transformation Advisory
Customer Relationship Transformation Advisory
Turn Transactional Encounters into Strategic Partnerships
What is it?
Expert advisory focused on transforming customer relationships, driving greater profitability, loyalty, and advocacy.
What is it?
Expert advisory focused on transforming customer relationships, driving greater profitability, loyalty, and advocacy.
Why Manoj Gupta?
CSAT improvement from -18 to +85.
Increased wallet share by 70%.
Recognised as Global Supplier of the Year among 36,000 providers.
Expected Outcomes
- Enhanced strategic alignment and cultural integration.
- Improved financial and operational performance.